State Farm® Insurance Agent Jim Saxton III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura Doll
June 17, 2025
5
out of
5
rating by Laura Doll
"I’ve been a customer of Jim Saxton’s State Farm office for over 20 years. The highly personalized customer service has been first rate consistently. No robotic responses or AI, just real caring humans. Nikki was great on a recent claim."
We responded:
"Laura, thank you so much for your review. In a world increasingly headed away from human interactions, we do indeed make it our goal to be intentional about personal service. So happy to hear we are getting it right. Thanks also for the shout out to Nikki. She's great! We appreciate your business. Take care. Jim."
Rick Kissinger
June 17, 2025
5
out of
5
rating by Rick Kissinger
"15 years of service and always helpful. We are a dedicated client pleased with this office. They take care of you!"
We responded:
"Thank you so much, Rick! It is a pleasure to serve you! Never hesitate to reach out if you need anything. We thank you for your business. Jim"
Mansa Narain
June 11, 2025
5
out of
5
rating by Mansa Narain
"They are very helpful and proactive folx; they attended to my requests right away."
We responded:
"Thank you so much for your review, Mansa! I am thrilled that we have been helpful and proactive. You and each of our customers deserve just that. We appreciate you and your business. Take care. Jim."
Kellin Goldsmith
June 3, 2025
5
out of
5
rating by Kellin Goldsmith
"This office has been nothing but responsive, attentive to my needs, and customer centric. Extremely happy with my rates and continued partnership with them."
We responded:
"Thank you so much, Kellin! I am beyond happy to hear that we have given you the type of service you expect and deserve. We strive every day to provide old school service, if you will. You and each of our customers deserve just that. Thank you for your business. You are appreciated. Jim."
Mohammed Mitha
June 2, 2025
5
out of
5
rating by Mohammed Mitha
"Great Service."
We responded:
"Thank you so much for taking the time to leave this 5 star review. We appreciate you, Mohammed and we appreciate your business. Please never hesitate to reach out if you need assistance. Take care. Jim."
Elizabeth Kramer
May 22, 2025
5
out of
5
rating by Elizabeth Kramer
"Amazing"
We responded:
"Thank you so much for taking the time to leave this review. I am thrilled to hear that we have met your expectations. I appreciate your business! Jim."
Jackson May
May 20, 2025
5
out of
5
rating by Jackson May
"Hanna was very helpful and nice, quickly helped me cut my premium in half. thanks!"
We responded:
"Thank you so much for your review, Jackson! So glad Hanna was able to get you taken care of. We appreciate you and your business and look forward to serving you for years to come. Take care. Jim."
Benjamin Klinkner
May 15, 2025
5
out of
5
rating by Benjamin Klinkner
"Always prompt. Always helpful. Never too pushy. Recommend!"
We responded:
"Thank you so much for your review and recommendation. We appreciate your business! Take care. Jim."
Kaylaa Anderson
May 14, 2025
5
out of
5
rating by Kaylaa Anderson
"I have used State Farm since I first started driving. I switched to this office when I moved to Texas in 2016 and they have been INCREDIBLE. Customer service is great, rates are great, and they have always been so helpful. Would highly recommend!!"
We responded:
"Hi Kaylaa. Thank you so much for your review. Really happy that my team has taken such good care of you since you moved to Texas. We appreciate you and your business and look forward to many more years of service. Take care. Jim."
Carolyn Rose-Slane
May 5, 2025
5
out of
5
rating by Carolyn Rose-Slane
"I highly recommend this agent and the whole office! No matter who I talk to or whenever I email I receive prompt and informative responses. Thank you!"
We responded:
"Thank you so much for taking the time to leave this review, Carolyn. Means the world. So happy to hear that we have been prompt and informative. We pride ourselves on providing those exact things! I thank you for your business and once again, thanks for the review. Take care. Jim."
Madison Chastain
April 29, 2025
5
out of
5
rating by Madison Chastain
"Jim Saxon and Stevie McDonald always come through immediately with my insurance updates. I had one day to move this time, but knew they always get the job done in time. Very responsive and professional team so I live worry-free."
We responded:
"Thanks, Madison! I so appreciate you acknowledging Stevie as well. We are so fortunate to have her on our team. So glad we were able to get you taken care of...and quick! We appreciate you and your business. Take care. Jim."
Spencer Brown
April 22, 2025
5
out of
5
rating by Spencer Brown
"Nicole spent a lot of time explaining to us in depth about our policy which we really appreciated. We have personal and business insurance through State Farm and have found that they are the best value and have great customer service."
We responded:
"Spencer, thank you so much for this review and for recognizing Nicole. We are fortunate to have her. So glad she takes such good care of you guys. We appreciate your business and look forward to a long and positive relationship with you and your family. Take care. Jim."
Dinah Richard
April 10, 2025
5
out of
5
rating by Dinah Richard
"I've become the guardian of my brother who has auto, homeowners, and umbrella policies with State Farm. Stevie McDonald has been a tremendous help with my brother's policies. Very friendly, encouraging, and helpful. Thank you so much!"
We responded:
"Thank you so much for your review, Dinah! I really appreciate the shout-out to Stevie as well. She works so hard for our customers and we are blessed to have her. I am so pleased she was able to help with your brother's policies. I appreciate you and your business. Take care. Jim."
Shema Tate
April 8, 2025
5
out of
5
rating by Shema Tate
"I had an excellent experience working with Yasmin at State Farm. She was incredibly helpful getting me quotes in a timely manner. I was especially impressed by her dedication, as she even took the time to follow up with a phone call before leaving the office for the weekend. Her outstanding customer service made the entire process smooth. Definitely recommend her!"
We responded:
"Sheema, thank you so much for your kind review! Yasmin and our entire team work very hard to provide each customer with the best experience possible. It is so nice when a customer takes the time to let us know we hit the nail on the head. We appreciate you and your business. Please take care. Jim."
Michael Ojeda
April 4, 2025
5
out of
5
rating by Michael Ojeda
"Have been with them for over 10 years and appreciate the efficiency high level of customer service."
We responded:
"Michael, thank you so much for being such a loyal and long time customer! Thanks also for this review. You are appreciated. Take care. Jim."
Maddie Hundley
April 3, 2025
5
out of
5
rating by Maddie Hundley
"Nicole is great and so helpful!"
We responded:
"Thank you so much, Maddie. I really appreciate your review and for the shout-out to Nicole. Never hesitate to reach out if you need anything. Thanks for your business. Take care. Jim."
Jared Hundley
April 2, 2025
5
out of
5
rating by Jared Hundley
"Great insurance office. I have been with them for about a year and they've always been extremely helpful."
We responded:
"Thank you so much, Jared. So happy that we have been able to meet your expectations. We appreciate you and your business. Jim."
Yuliana Rojas
March 31, 2025
5
out of
5
rating by Yuliana Rojas
"My agent is Nicole, and she has been amazing at explaining everything in detail for car, home and life insurance! I'm happy to have chosen a company that cares for their customers, their needs and have great customer service. Thank you, Nicole, for all your help!"
We responded:
"Hi Yuliana. Thank you for this review! So happy we were able to help you with your Car, Home and Life insurance. Thanks also for singling out Nicole. We are lucky to have her for sure. We appreciate your business! Take care. Jim."
James Kennedy
March 27, 2025
5
out of
5
rating by James Kennedy
"Great Service. Stevie was so helpful. Highly recommended!"
We responded:
"Thank you so much, James! Thanks your comment on Stevie as well. We agree....she is great! I appreciate you and your business and look forward to serving you for years to come. Take care. Jim."
Ryan Dalton
March 20, 2025
5
out of
5
rating by Ryan Dalton
"Jim and his team, especially Hanna, have been extremely helpful. Super easy and quick on all insurance needs. Absolutely love working with them!"
We responded:
"Ryan, thank you so much for your review and for the nod to Hanna. She is the newest member of our team but brings a wealth of knowledge and enthusiasm. I know she agrees when I say, thanks for your business. You are appreciated. Take care. Jim."
Ann Nagel
March 14, 2025
5
out of
5
rating by Ann Nagel
"We have worked with this group for the last 8 years specifically with Chris C., everything has gone great. Team is very professional and very responsive!"
We responded:
"Thank you, Ann! I really appreciate the review and you singling out Chris. He is the consulate professional and we are lucky to have him. Thank you so much for your business. Jim."
Cecile Mitchell
March 5, 2025
5
out of
5
rating by Cecile Mitchell
"We had to move our insurance from a lifetime relationship with a State Farm agent in Arizona to Texas. We found Chris and all staff at Jim Saxton State Farm to be very easy to work with as well as knowledgeable and kind. We are very happy to have bundled allof our insurance with them! Thank you Jim Saxton State Farm!"
We responded:
"Thank you so much for this kind review, Cecile! It makes me feel so good that you find us knowledgeable and kind. In my view, both are equally important. Thank you also for singling out Chris. He has been a steadfast presence for a long time on our team and we are grateful to have him. I know he'll be tickled to read this. Thank you so much for your business. You are appreciated. Jim."
David Bowers
March 5, 2025
5
out of
5
rating by David Bowers
"The team were so helpful and flexible with my application. They carefully walked me through the process, explained different options and helped me protect my family."
We responded:
"Thank you, kind sir! We appreciate you, your business, and your service. Looking forward to serving YOU. Jim."
J.J. Kraft
March 5, 2025
5
out of
5
rating by J.J. Kraft
"Jim Saxton III has been my State Farm agent for 6 years and it's been nothing but positive. It's the perfect mix of automation through the app and an office phone number I can call or text whenever I need it. Not only is there a human on the other end, they are kind, caring, and knowledgeable humans. Stevie Mcdonald did an amazing job figuring out a policy for an antique car that I was sure would be complicated. She made it feel easy. Never transactional, we talked about the car, we talked about an old boyfriend who may have drove the same kind of car, it was all great. Like catching up with family. I'm a big believer in State Farm as an insurance provider and Jim Saxton III + his team live up to the State Farm brand promise."
We responded:
"Mr. Kraft, what an amazing review. Thank you so much for taking the time to leave it. I tend to be with you on the mix between automation and the human touch. Some things I prefer to do myself but with other things, knowing I have a human to depend on makes me feel better. I am so glad we met your expectations on that! Thanks also for recognizing Stevie. We are so blessed to have her on the team. What a great asset she is! Thanks again for your review. I appreciate you and your business and look forward to a long and continued positive relationship. Take care. Jim"
Francisco J. Urteaga
March 3, 2025
5
out of
5
rating by Francisco J. Urteaga
"Great service."
We responded:
"Thank you so much, Francisco! I appreciate your review. Thanks for your business. Take care. Jim."