State Farm® Insurance Agent Jim Saxton III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Riane Gracie
January 7, 2025
5
out of
5
rating by Riane Gracie
"Roddrick Muckelroy was very helpful and straightforward with what I needed. I was in a hurry and he answered all of my questions very well and patiently. I highly recommend the Jim Saxton State Farm office"
Trent Mushtaler
December 31, 2024
5
out of
5
rating by Trent Mushtaler
"I wanted to extend a huge thanks to Nicole. I was switching from an (unresponsive) competitor and needed a tight turnaround. Nicole was incredibly polite, knowledgeable and a real pro. She restored my faith in customer service. I would highly recommend Nicole and the Jim Saxton team to anyone looking for a competent and friendly insurance agent. Thank you!"
We responded:
"What a great review, Trent! Thank you! I am so happy that Nicole was able to restore your faith in customer service. We pride ourselves on delivering the best customer service at every opportunity. Seems to me that customer service has gone by the wayside these days, but not here! We strive to be a example of how it's done. Thanks again for your review and for the shout out to Nicole. We appreciate you and your business. Jim."
SRhawn Powell
December 20, 2024
5
out of
5
rating by SRhawn Powell
"Nicole has been one of the most amazing individuals to work with. She is honest, patient kind and likable. I have referred some of my peers to her because I trust they’re in good hands based on my experience. In general everyone I’ve worked with on this team have ben a delightful to work with and very prompt with responses. Thank you!!"
We responded:
"Thank you so much for this great review! Thanks as well for singling out Nicole. I love to read this and I know she will as well. So happy we have met your expectations. We look forward to serving you for years to come. Thanks for your business. Jim."
Tommy Gairloff
December 18, 2024
5
out of
5
rating by Tommy Gairloff
"All the personnel at Jim Saxton? State Farm are always friendly and Helpful. Switched to this office as was tired of not having personal service and being able to talk to the same person when needing help (as was case with previous insurance company). The staff is always responsive and prompt on getting info to me and replying quickly. Personal service is so nice!!"
We responded:
"Tommy, thank you so much for your review. I greatly appreciate it. I know the team will appreciate it as well. I appreciate you and your business. Take care. Jim"
James Kennedy
December 2, 2024
5
out of
5
rating by James Kennedy
"Great Service. Stevie was so helpful. Highly recommended!"
We responded:
"Thank you so much, James! Thanks your comment on Stevie as well. We agree....she is great! I appreciate you and your business and look forward to serving you for years to come. Take care. Jim."
Scott Bradway
November 19, 2024
5
out of
5
rating by Scott Bradway
"Nicole Caridi is amazing! She gave me information on the insurance industry that no one has ever offered to lower my rates. She's a great listener and makes sure you needs are cover."
We responded:
"Can't thank you enough for your review, Scott and for your compliment of Nicole. We're lucky to have her for sure! Our entire office appreciates your business and the trust you have placed in us. Take care. Jim."
Norma Collazo
November 15, 2024
5
out of
5
rating by Norma Collazo
"This is the best State Farm agency they are helpful always friendly really care about their customers I have been with this agency for over 30 years! The staff is awesome. Jim Saxton rocks! Thank you!"
We responded:
"Norma, thank you so much! I am tickled to hear that you have been with us so long and that you are pleased with us. Your words mean the world. You know this, but if you ever need anything, we are here. Thanks for your business! Jim."
Alysanna C Zavitsanos
November 12, 2024
5
out of
5
rating by Alysanna C Zavitsanos
"I highly recommend this State Farm Insurance office. Whenever I had a question about a current policy I received a quick response via email or phone call. Nathan and Nicole were always professional, polite, and happy to help!"
We responded:
"Thank you so much for your review! I am so glad to hear that we have taken care of your needs and have been quick about it. We sure appreciate you and your business! Take care. Jim."
Donald McCarty
November 8, 2024
5
out of
5
rating by Donald McCarty
"Chris is amazing! Always helpful."
We responded:
"Thank you, Mr. McCarty! I know Chris will be tickled to read this. He is a real asset to the team! We appreciate you and your business. Best to you all. Jim."
Scott Gerhardt
November 4, 2024
5
out of
5
rating by Scott Gerhardt
"As new State Farm clients, we have been very impressed with this office, and especially with Nicole's professionalism and quick response. Thank you!"
We responded:
"Thank so much for your review, Scott. Thanks especially for a shout-out to Nicole. She is great and we are so fortunate to have her. I appreciate you and your business. Take care. Jim."
Carolyn Limas
October 24, 2024
5
out of
5
rating by Carolyn Limas
"I have been with this State Farm office for years and they have been great Nicole has been a great help"
We responded:
"Hi Carolyn! Thank you so much for your review! We so appreciate your loyalty over the years and I know Nicole smiled when she read this. She is great! Thank you so much for your business. You are appreciated. Jim."
Shannon Russell
October 23, 2024
5
out of
5
rating by Shannon Russell
"Love working with Nicole - she is always able to answer my questions and get me what I need quickly."
We responded:
"Thank you so much for your review and for recognizing Nicole. She is a valuable member of our team for sure. We will be here for you if you ever need anything. We appreciate you! Take care. Jim."
Teresa Briggs
October 22, 2024
5
out of
5
rating by Teresa Briggs
"Always professional and getting us the best policy/price for our money."
We responded:
"Teresa, I cannot thank you enough for your review. I am so happy to know that you have been pleased with your experience here at our office. Knowing we hit the target is always so good to hear. Take care. Jim."
SavannahPaige Riveros
October 11, 2024
5
out of
5
rating by SavannahPaige Riveros
"The best! I’ve never ever had to worry or stress about my insurance because they have always taken care of me! Yasmin is the best! (:"
We responded:
"Thank you so much for this review. And another huge thank you for singling out Yasmin! We agree she is the best and we are fortunate to have her with us. Take care and let us know if you ever need anything. Jim."
Nancy Neuse
October 3, 2024
5
out of
5
rating by Nancy Neuse
"We have been Jim Saxton clients for as long as I can remember and have always found the agents to be very helpful, prompt in responding, and generous with their time. Highly recommend!"
We responded:
"Thank you so much, Nancy. We appreciate you being with us for as long as you have and I am beyond pleased that we have met your expectations over the years. I know you have lots of choices when it comes to your insurance, so thanks for choosing our office. Take care. Jim."
Andy Gomez
September 30, 2024
5
out of
5
rating by Andy Gomez
"Great people working here. They helped me deal with a couple accidents and really fought for me as their client. Chris C was also extremely helpful, polite and communicative. I would recommend utilizing them"
We responded:
"Thank for this review! And thanks for the shout out to Chris. We are fortunate to have him! I know he will be happy to read this. We appreciate you and your business. Thanks again. Jim."
David Garcia
September 23, 2024
5
out of
5
rating by David Garcia
"Nikki and team are always responsive to request and are a joy to work with in managing your insurance needs!!!"
We responded:
"Thank you so much this review, David! I am so happy that Nikki and the team have met your expectations. We look forward to serving you for years to come! Thanks for your business. Jim."
Wanda Corbin
September 17, 2024
5
out of
5
rating by Wanda Corbin
"Very, very helpful. Thanks so much."
We responded:
"I am so glad we were able to help you, Wanda. Please let us know if there is anything we can assist you with in the future. -Jim"
Blane Molinari
August 26, 2024
5
out of
5
rating by Blane Molinari
"If you're looking for someone who truly knows their stuff, Roddrick is the guy! He found me the best price without any pressure. He was prompt, and professional and even helped me set up a future plan effortlessly. What really stood out was his customer service, he was even available after business hours to answer my questions. I highly recommend Roddrick!"
We responded:
"Blane, thank you for your feedback! I’m so glad to hear Roddrick provided you with such great service. He always goes the extra mile for our customers. If you ever need anything else, we’re just a call away! -Jim"
mio dolor
August 26, 2024
5
out of
5
rating by mio dolor
"State Farm has been covering my Tacoma since 1998 and I have been happy w/ their service—in particular Nikki has always gone above and beyond during a number of life’s little crisis. Moreover she is kind, compassionate and works diligently to balance your costs w/ your needs. She ven helped me complete a coverage change while she was on vacation! Nikki, I appreciate you immensely."
We responded:
" Mio, thank you for sharing your experience! We’re thrilled you’ve been happy with our service over the years. Nikki is excellent; we’re lucky to have her on the team. It’s great to know she’s been there for you, even on vacation! We appreciate your loyalty and look forward to continuing to take care of you and your Tacoma!– Jim"
Holland Finances
August 26, 2024
5
out of
5
rating by Holland Finances
"Fantastic service, I'm very happy with the switch to State Farm and Jim Saxton's team. You should be extremely proud of your office, the HO switch went so well we moved our auto, umbrella and riders policies over too. Special shout out to Liz for keeping us on task and insuring everything was 100% accurate."
We responded:
"Thank you so much for your kind words! We're thrilled you're happy with the switch to State Farm and our team. Liz and the rest of the office are glad to have your business, and we're here to keep your auto and other insurance coverages running smoothly. If you need anything else, don't hesitate to reach out! – Jim"
Melissa Mcgraw
August 21, 2024
5
out of
5
rating by Melissa Mcgraw
"Seriously I've dealt with insurance companies all across the Country and Nikki with Jim Saxton's State Farm is awesome! Need I say more :)"
We responded:
"Melissa, thank you so much for this kind review and your glowing recommendation of Nikki. She does indeed love and care for each and every customer. I know she will be tickled to read this. Thanks so much for your business. We appreciate you! Jim."
Susan Goldberg
August 16, 2024
5
out of
5
rating by Susan Goldberg
"This is the best insurance agency I've ever used and Chris is unbelievable in terms of his response times. I use them for my car, homeowners, and rentals and they are very competitive, they want your business."
We responded:
"Susan, thank you so much for this review. I am so happy to know that we, and Chris in particular, are meeting your expectations. I know he will enjoy reading this. Thank you for your business. You are appreciated. Jim."
Lisa Trudeau
August 12, 2024
5
out of
5
rating by Lisa Trudeau
"We have had our cars and homes insured with Jim for many years. We have always received excellent service from him and his team. Highly recommend!"
We responded:
"Lisa, thank you for your five-star review! It's been a pleasure helping with your home and auto insurance over the years. We appreciate your recommendation and look forward to many more years of working together! -Jim"
Andrew Mckeown
August 11, 2024
5
out of
5
rating by Andrew Mckeown
"Great team! Highly responsive and timely responses to inquiries. Thank you very much for your assistance!"
We responded:
"Andrew, thank you for your five-star review! I'm glad to hear you've enjoyed working with our team. We appreciate your business! -Jim"