State Farm® Insurance Agent Jim Saxton III
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Blane Molinari
August 26, 2024
5
out of
5
rating by Blane Molinari
"If you're looking for someone who truly knows their stuff, Roddrick is the guy! He found me the best price without any pressure. He was prompt, and professional and even helped me set up a future plan effortlessly. What really stood out was his customer service, he was even available after business hours to answer my questions. I highly recommend Roddrick!"
We responded:
"Blane, thank you for your feedback! I’m so glad to hear Roddrick provided you with such great service. He always goes the extra mile for our customers. If you ever need anything else, we’re just a call away! -Jim"
mio dolor
August 26, 2024
5
out of
5
rating by mio dolor
"State Farm has been covering my Tacoma since 1998 and I have been happy w/ their service—in particular Nikki has always gone above and beyond during a number of life’s little crisis. Moreover she is kind, compassionate and works diligently to balance your costs w/ your needs. She ven helped me complete a coverage change while she was on vacation! Nikki, I appreciate you immensely."
We responded:
" Mio, thank you for sharing your experience! We’re thrilled you’ve been happy with our service over the years. Nikki is excellent; we’re lucky to have her on the team. It’s great to know she’s been there for you, even on vacation! We appreciate your loyalty and look forward to continuing to take care of you and your Tacoma!– Jim"
Holland Finances
August 26, 2024
5
out of
5
rating by Holland Finances
"Fantastic service, I'm very happy with the switch to State Farm and Jim Saxton's team. You should be extremely proud of your office, the HO switch went so well we moved our auto, umbrella and riders policies over too. Special shout out to Liz for keeping us on task and insuring everything was 100% accurate."
We responded:
"Thank you so much for your kind words! We're thrilled you're happy with the switch to State Farm and our team. Liz and the rest of the office are glad to have your business, and we're here to keep your auto and other insurance coverages running smoothly. If you need anything else, don't hesitate to reach out! – Jim"
Melissa Mcgraw
August 21, 2024
5
out of
5
rating by Melissa Mcgraw
"Seriously I've dealt with insurance companies all across the Country and Nikki with Jim Saxton's State Farm is awesome! Need I say more :)"
We responded:
"Melissa, thank you so much for this kind review and your glowing recommendation of Nikki. She does indeed love and care for each and every customer. I know she will be tickled to read this. Thanks so much for your business. We appreciate you! Jim."
Susan Goldberg
August 16, 2024
5
out of
5
rating by Susan Goldberg
"This is the best insurance agency I've ever used and Chris is unbelievable in terms of his response times. I use them for my car, homeowners, and rentals and they are very competitive, they want your business."
We responded:
"Susan, thank you so much for this review. I am so happy to know that we, and Chris in particular, are meeting your expectations. I know he will enjoy reading this. Thank you for your business. You are appreciated. Jim."
Lisa Trudeau
August 12, 2024
5
out of
5
rating by Lisa Trudeau
"We have had our cars and homes insured with Jim for many years. We have always received excellent service from him and his team. Highly recommend!"
We responded:
"Lisa, thank you for your five-star review! It's been a pleasure helping with your home and auto insurance over the years. We appreciate your recommendation and look forward to many more years of working together! -Jim"
Andrew Mckeown
August 11, 2024
5
out of
5
rating by Andrew Mckeown
"Great team! Highly responsive and timely responses to inquiries. Thank you very much for your assistance!"
We responded:
"Andrew, thank you for your five-star review! I'm glad to hear you've enjoyed working with our team. We appreciate your business! -Jim"
A.J. McGunigal
August 11, 2024
5
out of
5
rating by A.J. McGunigal
"Jim and Nikki were quick to respond even late into the evening. Nikki was great getting me set up with new policy as I moved to Austin from Atlanta. One less thing off my plate during a big move. Highly recommended!"
We responded:
"A.J., thanks for sharing your experience! We're happy to help. Moving can be stressful, so we're glad we could help make it a bit easier for you. If you need anything else, just let us know. Welcome to Austin! -Jim"
Leslie Rubbo
August 7, 2024
5
out of
5
rating by Leslie Rubbo
"I always appreciate my dealings with Jim Saxton III’s State Farm Insurance office. Every time I’ve interacted with the team, I’ve been met with exceptional service and genuine care. The staff is incredibly knowledgeable, always willing to answer my questions and provide clear, helpful explanations. Their professionalism and friendly attitude make managing my insurance needs a breeze. I truly appreciate how they go above and beyond to ensure I have a smooth and positive experience. They make dealing with insurance a pleasure!"
We responded:
"Leslie Rubbo. Leslie, thank you so much for your kind words! It's wonderful to know that our staff have made managing your insurance needs a breeze. We truly appreciate your support and look forward to continuing to serve you. -Jim"
Renee Valadez
August 5, 2024
5
out of
5
rating by Renee Valadez
"Amazing customer service!!"
We responded:
"Renee, thank you for your five-star review! I’m happy to hear you’ve enjoyed working with us. If you need help, just let us know. -Jim"
Rachel C
August 2, 2024
5
out of
5
rating by Rachel C
"Nikki was a pleasure to work with! She was quick and efficient as well as thorough - a great asset to the office!"
We responded:
"Thank you so much for your review and for you shout out to Nikki! We look forward to serving for years and years to come. Take care. Jim."
Pablo Landa Catan
July 24, 2024
5
out of
5
rating by Pablo Landa Catan
"Chris Conley is an amazing agent. Super helpful and informative."
We responded:
"Thank you so much for acknowledging Chris! I know he appreciates your words as I appreciate your business. Take care and let us know when we can help. Jim."
Elizabeth Kurzweg
July 23, 2024
5
out of
5
rating by Elizabeth Kurzweg
"The most helpful insurance agent ever! Jim is always so fast to respond!"
We responded:
"Elizabeth, thank you for your five-star review! It's always a pleasure to help you. We appreciate your support! -Jim"
esmeralda -
July 22, 2024
5
out of
5
rating by esmeralda -
"great communions and prompt responses!"
We responded:
"Esmeralda, thank you for your five-star review! I'm glad to hear you had a great experience with our office. We appreciate your business! -Jim"
Dave Gonzales
July 22, 2024
5
out of
5
rating by Dave Gonzales
"Always friendly and quick to respond with any information Im requesting! I appreciate doing business with them"
We responded:
"Dave, thank you for your kind words! It's always a pleasure to help you. We appreciate your business and look forward to continuing to work with you! -Jim"
Steve Hansen
July 17, 2024
5
out of
5
rating by Steve Hansen
"Have had homeowners and auto for many years. Never a hitch. Jim and Nikki have always replied almost immediately, and they are always friendly treat their customers right."
We responded:
"Steve, thank you so much for this review and thanks for singling out Nikki! So happy that we have been prompt and friendly. We always strive to provide "old-fashioned" service I suppose. It is my opinion that, even in our changing world, customers still appreciate that. Thanks for your business! Jim."
Hans G
July 14, 2024
5
out of
5
rating by Hans G
"We've been with these folks for 40 years (originally Jim Saxton owned) and we've had nothing but positive experiences, including prompt claim payments. Nikki is an excellent agent who actually listens to her clients first and foremost. She follows up with consistently expert advice with no pressure to add additional coverage. We always get easy to understand advice on how to maximize coverage at the most reasonable rate. Highly recommended."
We responded:
" Hans, thank you so much for your kind words! We're thrilled to hear you had a great experience with Nikki and our team. We look forward to continuing to work with you for many more years! - Jim Saxton, State Farm Agent"
Yi-Hsien Chang
July 6, 2024
5
out of
5
rating by Yi-Hsien Chang
"Nicole is super nice and helpful. Recommend to start your insurance here :)"
We responded:
"Yi-Hsien, thank you so much for your recommendation! Thank you as well for your kind words about Nicole. I know she will be thrilled to read your words. I appreciate you and your business and look forward to a long and pleasant relationship with you. Thanks again. Jim."
Emily Crocker
July 5, 2024
5
out of
5
rating by Emily Crocker
"We've used Jim Saxton State Farm since we moved to Austin in 2010 and we have all kinds of policies. Would def recommend!"
We responded:
"Emily, thank you so much for your recommendation. It has been a pleasure serving you all these years. We look forward to many more to come. I appreciate you and your business. Take care. Jim."
denise phillips
July 4, 2024
5
out of
5
rating by denise phillips
"Niki Tate was so helpful. Everyone in the office is always very helpful."
We responded:
"Hello, Denise. Thank you so much for your kind words regarding Nikki and the team! We appreciate you and I know they will be thrilled to read your review. Thanks again. Jim"
Martha Dodds
July 2, 2024
5
out of
5
rating by Martha Dodds
"The folks at our State Farm office have consistently been kind, understanding, patient, and prompt with getting us the information we need to handle whatever mishaps we have had with our house or vehicles. We recently had hail damage to our house and their explanations on what steps we need to take in getting it repaired have made the process much easier at every step. Thank you to Nikki Tate and team at Jim Saxton's State Farm office. You all are the best!"
We responded:
"Martha, thank you so much for your kind words regarding Nikki and the team. I love my team too! It pleases me to know that we were able to help you get your hail claim handled promptly and efficiently. You ever need anything, we are just a phone call away. Take care. Jim."
Stamatis Chatzipetros
July 1, 2024
5
out of
5
rating by Stamatis Chatzipetros
"The team at Jim’s Office (and especially Liz whom I interacted with the most lately) was super helpful, responsive and very quick at following up with anything I needed help with. Highly recommended."
We responded:
"Stamatis, thank you for your feedback! I'm so happy to hear that Liz and our team were able to help you quickly and effectively. Please don't hesitate to reach out if you need anything else. We appreciate your recommendation! -Jim"
Chris Pham
June 30, 2024
5
out of
5
rating by Chris Pham
"I have a ton of accounts with them from Autos to Home Insurance. Everyone I deal with is very professional and helpful. Highly recommend"
We responded:
"Thank you for your feedback, Chris! Helping you with your home and auto insurance needs has been a pleasure. We appreciate your recommendation and look forward to continuing to serve you. - Jim"
K K
June 27, 2024
5
out of
5
rating by K K
"I'm so glad a friend referred me to Nikki Tate -- she and the State Farm team with Jim Paxton III are fantastic! Nikki was thorough in talking through options and answering all of my questions. She went the extra mile to make sure all my policies work together. She also supported me through a very smooth claims process when that need arose. She communicates clearly and follows up fast. I highly recommend State Farm, Nikki Tate, and the Jim Paxton III Agency."
We responded:
"Cannot thank you enough for your kind words. Nikki will be so thrilled to read this as well. She works so hard to care for each and every customer as do each of our team members. We appreciate your business and again, I cannot thank you enough for taking the time to drop us a note. Happy New Year!"
Adam Beaver
June 26, 2024
5
out of
5
rating by Adam Beaver
"Great communication, very helpful and knowledgeable. Absolutely would recommend."
We responded:
"Adam, thank you for your five-star review! We appreciate your kind words and recommendation. Thank you for choosing us! -Jim "